Privacy Policy

Last updated: July 19, 2026

This policy explains what inDemo ("we", "us") collects when you use our website and product, why we collect it, and the choices you have. Questions? Email support@indemo.ai.

What we collect

• Account data — your name, email, and organization when you sign up.
• Product content — the walkthroughs, recordings, and demo scripts you create, and the URLs and login credentials you connect so inDemo can drive your product.
• Demo recordings — recordings, transcripts, and metadata of the live demos inDemo runs for your leads.
• Usage data — logs, device and browser information, and analytics about how the service is used.
• Billing data — handled by our payment processor (Polar). We receive your plan and billing status, not your full card number.

How we use it

• To provide, operate, and improve the service.
• To run demos, generate recaps, and follow up with leads on your behalf.
• To secure the service, prevent abuse, and meet legal obligations.
• To communicate with you about your account and support requests.

We do not sell your personal data.

Credentials you connect

Credentials you provide so inDemo can log into your product are encrypted at rest and used only to drive demos of your product. We never expose them to your leads or to other customers.

Sharing

We share data only with service providers that help us run inDemo (for example hosting, storage, and payments), under contracts that require them to protect it, and when required by law.

Retention

We keep your data for as long as your account is active. You can request deletion of your account and its data at any time by emailing us. Some records may be retained where the law requires.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, email support@indemo.ai.

Security

We use industry-standard measures to protect your data, including encryption in transit and at rest for sensitive fields. No system is perfectly secure, but we work to keep yours safe.

Changes

We may update this policy. If we make material changes, we'll update the date above and, where appropriate, notify you.